Membership Terms:
Your enrolment date becomes your payment date each month.
You must ensure you always have an active card stored on your online account.
Any unused credits cannot be transferred to another client or moved to another month
Once each auto payment is made you will be given a monthly allocation of sessions. You can use your monthly allocation of sessions however you wish in that period.
We ask that you adhere to the general studio terms and conditions regarding cancelling sessions - sessions will be lost if late cancelled. Sessions must be cancelled via your online account and not by phone/email.
You may pause your membership for one billing month ahead of payment for the month you wish to pause, we require at least 3 days working notice to make this adjustment. You may only pause for 1 month at a time.
1 full month’s notice in writing to cancel. Eg. If your membership runs from the 15th of the month then you need to provide your notice prior to the 15th for that to be your last payment.
After the 12 month contract period, to reinstate the membership you can use your account by logging in to Bsport, or you can contact the studio directly. If this is not done ahead of the payment period on the last month of the contract you will no longer be able to book classes for the following months.
All memberships and studio prices are reviewed annually, usually in March.
Package Expiry Periods:
New Client Intro Offer : 30 days from purchase date
New Client 6 Offer: 60 days from purchase date (equivalent to 1 private a week)
New Client 12 Offer: 120 days from purchase date (equivalent to 1-2 privates a week)
New Client 24 Offer: 210 days from purchase date (equivalent to 2-3 privates a week)
Expiry dates on all our other packages;
1 Packs: 30 days from purchase date
6 Packs: 60 days from purchase date (equivalent to 1 private a week)
12 Packs: 120 days from purchase date (equivalent to 1-2 privates a week)
24 Packs: 210 days from purchase date (equivalent to 2-3 privates a week)
12 Duet Pack (6 private duets): 60 days from purchase date (equivalent to 1 duet a week)
24 Duet Pack (12 private duets): 120 days from purchase date (equivalent to 1-2 duets a week)